Standard Terms and Conditions
When trainee requests an amendment to the original course date which differs from those originally booked, ERGT reserves the right to charge standard course pricing applicable to the competency and date trainee attends the training. Specials and promotional offers are valid at specified training centres and on specified dates only. Specials and promotional offers are not valid in conjunction with other offers unless specified. Courses running on weekends and local public holidays may incur additional costs and subject to minimum trainee numbers. Course availability subject to course scheduling & trainee attendance. ERGT reserves the right to cancel courses with minimal notice.
Cancellations must be received in writing. You may cancel your course booking up to 2 business days prior to the date of the course without incurring penalties. Please note that:
- Cancellations received less than 2 business days prior to the course will incur a cancellation fee of 25% (inc GST) of the training fees.
- Cancellations received less than 1 business day prior to the course will incur a cancellation fee of 50% (inc GST) of the training fees.
- Non-attendance on the day of the course will incur a Non-attendance Fee equivalent to the full training fee (inc GST).
- ERGT will accept your booking and payment but is prohibited by law to issue a Statement of Attainment or Qualification for NRT unless your USI has been verified as correct